Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please email us at RETURNS@DRYCANYONFR.COM with your order number and details about the product you would like to return. We will need to know if you need a refund or exchange for different size. If you need to exchange for a different size include these details.
Dry Canyon FR
2187 Printers Row #103
West Valley, UT 84119
All order ship via United States Postal Service (USPS) If you need us to ship through another carrier you MUST note this in the comments section on your order.